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Counselling offers you a safe, confidential place to talk about your difficult decisions and anything that may be confusing, painful or uncomfortable. It's your opportunity to talk with someone who is trained to listen attentively and to help you improve things, no matter how small.

Professional counselling is a collaboration between you and the qualified counsellor. You are an active participant at every stage of the counselling process. 

Counselling is both a personal and individual process. You may feel better or you may feel confused or even more conflicted than when you started. Therapy doesn't offer solutions or answers. That lies within you as you are guided by a counsellor through the problem. 

Counselling may be short-term, long-term or even a lifetime activity with a range of mental health professionals including a qualified counsellor. 

Counselling may be broad or narrow in its scope where clients explore aspects of identity, relationships with self and others, grief and loss, addictions, anxiety and other life experiences. 

Counsellors use different types of therapy (or modalities) to help a person but the most critical factor of change is the relationship with your therapist or counsellor. If a counsellor doesn't work for you, you have the right to change therapist.

Counselling sessions are typically 50 minutes and are goal-oriented towards some change. The sessions generally follow a pattern of introduction, information gathering, discussion, conclusion and 'homework' or goal-oriented tasks.